Industries · Retail and Commerce

Retail and Commerce

Commerce platforms for D2C brands, retailers and distributors, with invoicing, shipping, inventory and WhatsApp journeys built in.

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The challenge

What retail teams tell us

  1. 01

    Orders, invoices, shipping and stock are managed in different tools

  2. 02

    Abandoned carts and repeat customers are not followed up

  3. 03

    Distributors and retailers still order by phone and WhatsApp

  4. 04

    Growth breaks manual processes that worked at small scale

Solutions

What we deliver

Custom commerce platforms

D2C stores and B2B ordering with GST invoices and shipping built in.

Commerce Platforms
WhatsApp journeys

Order updates, cart recovery and feedback messages that run on their own.

Commerce Platforms
Operations automation

AI agents for catalogue updates, order exceptions and reporting.

Agentic AI and Automation
Voice agents for sales

Calls that confirm orders, qualify leads and recover carts.

AI Voice Agents
Proof

See it working in Embliss

This is our own work in production. Read how we approached the problem, what we built and where it stands today.

Read the case study Security and compliance
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Other industries
Education and SkillingGovernment and Public SectorBanking and Financial ServicesHealthcareMedia and Content
Taking new engagements

Planning a platform or AI rollout?
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Tell us the problem, the users and the systems involved. We come back within 24 hours with next steps and a pilot proposal.

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